University of North Alabama Kmart Corporation Process Improvement Project MG 395 Process Improvement Research Project – Worth 20% of your grade Please use | Course Hero

University of North Alabama Kmart Corporation Process Improvement Project MG 395 Process Improvement Research Project – Worth 20% of your grade

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This assignment meets COB Learning Goal #2 – Problem Solving and is being used for quality assurance.

Identify a problem at a company that you feel can be improved by implementing a new process or technology. Note: This must be a real company and a real process that you feel needs improvement but the focus should NOT be on the company but rather on the process to be improved.

Note: You may want to start with either a problem that you have identified at a company OR a technology advancement or tool that you feel could help with a problem at a company, rather than starting with the company itself.

LO 1: STATEMENT OF PROBLEM

Identify an operations problem that could negatively affect the efficiency and/ or productivity of the organization. This problem must be one that can be resolved by implementing a new technology.
Clearly define the current process (“current state”), including the problem, in detail, and provide supporting flowcharts and diagrams. *You may have to create these.
Break up large problems into smaller sub-problems.
Clearly state the impact and the extent of the problem on the organization and/or customer
Clearly state the purpose of the paper as an attempt to solve the problem you have identified.

LO 2: PROBLEM ANALYSIS

Identify relevant factors leading to the problem (e.g. social, political, economic, and legal). One example of a factor would be an OSHA Safety Regulation.
Clearly state possible causes of the problem
Be sure to identify the difference between a symptom and a problem
Clearly state all issues (reasons why the problem is important to resolve), including any secondary or ‘non-obvious’ issues
Prioritize issues

LO 3: PROBLEM SOLUTIONS

Research emerging technology or process innovations that could be an opportunity for the company and this process.
Identify and describe a minimum of two possible solutions to the problem through the implementation of researched technology innovations.
Describe fully the possible solutions, including supporting flowcharts and diagrams
Discuss merits of both solutions, including all relevant factors necessary to make a decision between the two. Be sure not to neglect cost factors (you may need to provide estimated costs)

LO 4: SOLUTION JUSTIFICATION

Clearly state your proposed solution (one of the two options proposed in LO3: Problem Solutions)
Explain in detail why you are recommending this solution and how you feel it will specifically solve or alleviate the problem(s) and issues you identified (Justify solution)
Describe solution benefit(s)
Discuss the feasibility of the solution
Present an implementation plan for your proposed solution

OVERALL ASSESSMENT

Correctly defined terminology used
Used analytical tools and technology in paper
Performed appropriate calculations
Used analysis to find and justify decisions
Paper well organized and sections clearly defined
APA format
Correct grammar and spelling

You MUST have references (not just personal knowledge or personal interviews) as this is a research paper and you MUST properly source all of your references, including people interviewed, if applicable. There is no minimum amount of references – again use as many as necessary to adequately cover the objectives as assigned.

Note: I do not believe in assigning a page requirement for a paper. Your paper should be as long as necessary to adequately cover the learning objectives listed above.

Rubric

MG 395 Research Paper – QA Version Final

MG 395 Research Paper – QA Version Final

Criteria Ratings Pts

This criterion is linked to a Learning OutcomeLO 1 Statement of Problem – Clearly define the problem including supporting flowcharts and/or diagrams. (Rubric A Row 6)

2.0 pts

Exceeds expectation

1.0 pts

Meets Expectations

0.0 pts

Does Not Meet Expectations

2.0 pts

This criterion is linked to a Learning OutcomeLO 1 Statement of Problem – Clearly state the impacts or extent of the problem (Rubric A, Row 7)

2.0 pts

Exceeds expectation

1.0 pts

Meets Expectations

0.0 pts

Does Not Meet Expectations

2.0 pts

This criterion is linked to a Learning OutcomeLO 1 Statement of Problem – Correctly break large problems into sub-problems (Rubric A, Row 16)

2.0 pts

Exceeds expectation

1.0 pts

Meets Expectations

0.0 pts

Does Not Meet Expectations

2.0 pts

This criterion is linked to a Learning OutcomeLO 2 Problem Analysis – Identify relevant factors leading to the problem (e.g. social, political, economic, and legal). (Rubric A, Row 10)

8.0 pts

Exceeds expectation

4.0 pts

Meets Expectations

0.0 pts

Does Not Meet Expectations

8.0 pts

This criterion is linked to a Learning OutcomeLO 2 Problem Analysis – Clearly state possible causes of the problem (Rubric A, Row 11)

2.0 pts

Exceeds expectation

1.0 pts

Meets Expectations

0.0 pts

Does Not Meet Expectations

2.0 pts

This criterion is linked to a Learning OutcomeLO 2 Problem Analysis – State all issues, including any secondary or ‘non-obvious’ issues (Rubric A, Row 12)

2.0 pts

Exceeds expectation

1.0 pts

Meets Expectations

0.0 pts

Does Not Meet Expectations

2.0 pts

This criterion is linked to a Learning OutcomeLO 2 Problem Analysis – Prioritize issues (Rubric A, Row 13)

2.0 pts

Exceeds expectation

1.0 pts

Meets Expectations

0.0 pts

Does Not Meet Expectations

2.0 pts

This criterion is linked to a Learning OutcomeLO 2 Problem Analysis – Identify the difference between a symptom and a problem (Rubric A, Row 20)

2.0 pts

Exceeds expectation

1.0 pts

Meets Expectations

0.0 pts

Does Not Meet Expectations

2.0 pts

This criterion is linked to a Learning OutcomeLO 3 Problem Solutions – Generate possible solutions consistent with problem (minimum of 2) (Rubric B, Row 6 and Row 9)

2.0 pts

Exceeds expectation

1.0 pts

Meets Expectations

0.0 pts

Does Not Meet Expectations

2.0 pts

This criterion is linked to a Learning OutcomeLO 3 Problem Solutions – Synthesize solutions (Describe fully the possible solutions, including supporting flowcharts and diagrams) (Rubric B, Row 7)

2.0 pts

Exceeds expectation

1.0 pts

Meets Expectations

0.0 pts

Does Not Meet Expectations

2.0 pts

This criterion is linked to a Learning OutcomeLO 3 Problem Solutions – Assess merits of each possible solution. (Rubric B, Row 10)

2.0 pts

Exceeds expectation

1.0 pts

Meets Expectations

0.0 pts

Does Not Meet Expectations

2.0 pts

This criterion is linked to a Learning OutcomeLO 4 Solution Justification – Clearly state your proposed solution and a step by step implementation plan. (Rubric B, Row 11 and Row 8)

2.0 pts

Exceeds expectation

1.0 pts

Meets Expectations

0.0 pts

Does Not Meet Expectations

2.0 pts

This criterion is linked to a Learning OutcomeLO 4 Solution Justification – Justify solution (Rubric B, Row 14)

2.0 pts

Exceeds expectation

1.0 pts

Meets Expectations

0.0 pts

Does Not Meet Expectations

2.0 pts

This criterion is linked to a Learning OutcomeLO 4 Solution Justification – Describe solution benefit(s) (Rubric B, Row 15)

2.0 pts

Exceeds expectation

1.0 pts

Meets Expectations

0.0 pts

Does Not Meet Expectations

2.0 pts

This criterion is linked to a Learning OutcomeLO 4 Solution Justification – Discuss the feasibility of the solution. (Rubric B, Row 16)

2.0 pts

Exceeds expectation

1.0 pts

Meets Expectations

0.0 pts

Does Not Meet Expectations

2.0 pts

This criterion is linked to a Learning OutcomeCorrectly defined terminology used (Rubric A, Row 19)

2.0 pts

Exceeds expectation

1.0 pts

Meets Expectations

0.0 pts

Does Not Meet Expectations

2.0 pts

This criterion is linked to a Learning OutcomeUsed analytical tools and technology in paper (Rubric B, Row 19)

2.0 pts

Exceeds expectation

1.0 pts

Meets Expectations

0.0 pts

Does Not Meet Expectations

2.0 pts

This criterion is linked to a Learning OutcomePreformed appropriate calculations (Rubric B, Row 20)

2.0 pts

Exceeds expectation

1.0 pts

Meets Expectations

0.0 pts

Does Not Meet Expectations

2.0 pts

This criterion is linked to a Learning OutcomeUsed analysis to find solutions (Rubric B, Row 21)

2.0 pts

Exceeds expectation

1.0 pts

Meets Expectations

0.0 pts

Does Not Meet Expectations

2.0 pts

This criterion is linked to a Learning OutcomePaper well organized with sections and per APA Format

2.0 pts

Exceeds expectation

1.0 pts

Meets Expectations

0.0 pts

Does Not Meet Expectations

2.0 pts

This criterion is linked to a Learning OutcomeCorrect Grammar and Spelling

2.0 pts

Exceeds expectation

1.0 pts

Meets Expectations

0.0 pts

Does Not Meet Expectations

2.0 pts

Total Points: 48.0

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